This applies if you cannot reach the villa owner within 6 hours of your check-in time at the villa you reserved for your holiday, or if the villa differs from the one shown in the photos (excluding furniture and decoration changes). The full amount you have paid will be refunded to you.
Villa Villam works to make up for this inconvenience: our Sales Consultants will help you find an available villa in the same region at a discounted rate, with no commission earned, so that you can continue your holiday.
For any problems you may experience during your holiday other than these cases, Villa Villam will help resolve the issue as quickly as possible and, if it cannot be resolved, help you move to a different villa if one is available.
Villa Villam (https://www.villavillam.co.uk )is a Coşkunlar Ticaret Emlak Turizm İnşaat Limited Şirketi company.
Our website uses the SSL protocol encryption system (impossible to decrypt), a 256-bit secure site and the 3D Secure payment system.
You can pay by credit card through the Virtual POS system or by bank transfer / EFT to our official company accounts.
This Privacy Policy: covers all users who visit and use https://www.villavillam.co.uk and is accepted in advance. The data that visitors using https://www.villavillam.co.uk provide to us directly and/or indirectly is described below. This data is used only in the cases permitted under the Rental and Use Agreement and the terms of the Privacy Policy, and is not used outside those cases.
Villa Villam requires an ADVANCE PAYMENT of between 15% and 40%, depending on the villa, at the reservation stage.
You can pay the remaining amount to the Villa Owner on the day you check in to the villa.
How the villa owner will collect your REMAINING payment is stated in the EMAIL you receive at the reservation stage.
